Pengalaman Pahit dengan Uber

This morning I woke up and open my email. After that, I read the Uber receipt that Uber sent me after I used their service last evening. I read it carefully and then, BAM! THE DRIVER CHEATED ON ME about the fare. I wondered last night. How come the price is too expensive, like two times journey. Now I know why this is happened.

So last evening I and my KKN friend want to have farewell dinner with my friend from Spain, Gerard that will flying back to his home country this Saturday. It was raining all evening, so Gojek was not an option. I tried Uber since I never use it on my own. I ordered it and then I waited, waited for the driver to call me. He sent me message to tell me that he is on the way.  Little did I know that he is literally counting the fare from his starting point. I called him asking for his positions. He told me he didn’t know the place that I was referring to. I sent him messages. After 25 minutes frustrated, he finally came apoligizing, “Sorry, I didn’t know the place, the map said differently. I originally from Sidoarjo so I’m not familiar with this place”. I just told him let’s drive while not trying to be angry. After 15 minutes journey, I arrived in the restaurant and asked the driver how much does it cost. He said 36.500 rupiah. OMG! SO EXPENSIVE. I could buy 4 gado-gado with 2 kerupuk. I was in hurry so I gave the money to the driver, saying thanks and finished.

However, this strange and unfortunate experience makes me wondering all night. Especially after the Grab-car driver told me that sometimes the Uber driver cheated by starting their fare before the passenger in the car. My suspicion is confirmed when I received the Uber receipt in my email.

I will post my receipt in here so you can compare it to the ‘right trip map’.

uberkacau

You can see above that the route is chaos. The driver seems driving around aimlessly. Moreover, he didn’t try to call me asking for direction. I called him. That was so bad of him.

rute-asli

This map is the right route or the supposed route that the driver should use. He should start his fare on Universitas Airlangga, not in Jalan Dharmahusada Permai, which is in front of Airlangga Hospital and drove to the north almost to Kenjeran and then went back.

I am so disappointed by this driver. I waited for 25 minutes for him and then he cheated on me about the fare. I hope the Uber could solve this problem of mine. If you have similar experience, please share it with me.

Advertisements